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What to expect

If you’d like to attend a Saddleback service in-person, you’ll need to reserve your spot by visiting our events page. We can’t wait to see you again!

Read on to know what you'll need to do.


BEFORE THE SERVICE

  • Reserve your spot for the service you’d like to attend so we can follow the IATF’s guidelines for social distancing. Capacity is limited, so strictly no walk-ins. Those below 18 years and above 65 years of age cannot attend the indoor service. Optional app for quick reservation: Saddleback Companion
  • Bring your face mask, face shield, and your phone.
  • Bring your own food and drink, or plan to eat before going to the venue.
  • If you have symptoms, please rest at home and worship online.
  • Prepare a QR code scanner.
    Optional app for faster check-in: StaySafe

How do I use StaySafe?

From the app:

From your browser:

WHEN YOU ARRIVE

  • Check-in using your ticket and contact-tracing, with temperature check.
  • Keep right when walking on stairs and hallways to maintain distancing.
  • Follow the ushers to your seats.
  • Sanitize frequently!

DURING THE SERVICE

  • Masks must remain on at all times. No eating/drinking allowed for indoor services.
  • Maintain physical distancing. Remain with your household.
  • Respond online for your message notes, giving, and connection cards through our Digital Bulletin. QR code links and WiFi are available on-site. If paper responses/giving are needed, drop boxes areavailable near the Connection Center.

AFTER THE SERVICE

  • Follow the signs to the exits. We ask that you exit the building as soon as the service concludes.
  • Should you experience any symptoms or have any concerns after your visit, please reach out to admin@saddleback.com.ph.

Make sure to read the FAQs below so you know ahead of time what to expect when you attend an in-person service at Saddleback Santa Rosa.

RESERVE YOUR SPOT
Frequently Asked Questions

Will I Need To Wear A Mask And A Face Shield?

Yes. Face masks are required at all times for all events on campus. For indoor events, both face masks and face shields are required at all times.

Are kids, students, and seniors allowed?

As per IATF guidelines, only those aged 18-65 years old will be allowed inside for indoor worship services. Otherwise, they may join our drive-in events from the safety of your cars.

Check out Saddleback Kids and Saddleback Students Ministries for online activities they can join.

What if i’m not feeling well or have symptoms consistent with COVID-19?

Please cancel your reservation for you and your household, and enjoy our online service here.

Will I need to reserve a seat?

Yes. Click here to save a spot for our In-Person Weekend Service of your choice.

Can I Give My Tithes Onsite?

There will be designated and sanitized giving stations onsite. We also highly encourage that you give online at saddleback.com/give.

When Can I Reserve A Seat?

Registration is now open on our events page. If spots are full, feel free to keep checking back in case more spots open up, or enjoy our online service here.

Can I release my seat reservation if my plans change?

Yes. Please follow the cancellation link in your confirmation email to cancel your reservation if you are unable to attend.

How will my reservation be confirmed at the service?

Volunteers at each campus entrance will be checking email confirmations.

How early can I arrive?

You can arrive 15–30 minutes early.

Can I Bring Food And Drinks To Outdoor Service?

Bring your own food and drink to our outdoor services, or plan to eat before going to the venue. For indoor services, we ask that you refrain from food and drink in order to ensure that everyone wears their masks while inside the building.

Will we sing?

Yes. There will be live worship and everyone will be socially distanced and required to wear masks to ensure that we can worship safely.

What if I’m unable to reserve a seat?

Each service has a limited capacity. We encourage you join us online instead and sign up for the next service.

What precautions are being taken to keep everyone on campus safe?

We will encourage everybody to act in love toward one another and keep each other safe and healthy. While we cannot ensure that everyone will follow the guidelines, our team will be working hard to maintain an environment of safety for every person who chooses to attend. Masks will be required for everyone who attends, social distancing protocols will be set in place, and our team will be sanitizing every space and seat before and after events.

I have health complications and cannot keep my mask on for a long period of time. Am I exempt from wearing my mask?

Your safety is our main priority. If you cannot keep a mask on, please enjoy our service at a drive-in service, on our website, Facebook, or on YouTube from the comfort of your home.

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